Journey’s End Refugee Services is a refugee resettlement and immigration services provider for the Western New York Region. They are committed to the mission of providing refugees with the resources and support they need to become successful, active, and contributing members of the community. 

Journey's End Refugee Services is seeking to add a full-time, Talent Management Coordinator to their team. The Talent Management Coordinator plays a key role in supporting the daily HR functions of the organization, including recruitment, onboarding, compliance, and employee engagement. This position works closely with leadership and at their external HR consultant group, ESC, to help ensure a smooth, compliant, and people-centered experience for all staff.

Key Responsibilities include but are not limited to:

• Support full-cycle recruitment, including job postings, applicant screening, interview scheduling, and offer coordination
• Manage the onboarding process to ensure a seamless and welcoming experience for all new hires
• Partner with supervisors to ensure role-specific training and expectations are clearly communicated
• Act as a liaison to the HR consultant group for information related to benefits and leave, performance management, and the enforcement of company/HR policies and procedures
• Maintain compliant and organized employee records and documentation
• Develop and oversee credentialing and licensing processes for professional roles
• Implement and support employee recognition and appreciation initiatives
• Assist in employee engagement and retention activities, including feedback collection and follow-up check-ins
• Help coordinate staff training and professional development opportunities
• Ensure compliance with internal policies and regulatory requirements
• Assist Strategy and Operations teams with routine tasks as needed.

The successful candidate will have:

• Bachelor’s degree in Human Resources, Human Services, Business, or a related field is preferred
• 1–5 years of HR, talent management, and organizational development experience
• Strong interpersonal, written, and verbal communication skills
• High level of organization and attention to detail
• Ability to handle confidential information with professionalism and discretion
• Experience working independently while managing multiple priorities
• Proficiency in Microsoft Office Suite
• Knowledge of HR best practices and relevant employment regulations

Journey's End Refugee Services offers an outstanding benefits package, including a strong 403(b) retirement plan, comprehensive medical, dental, and vision coverage, and paid time off.

Talent Management Coordinator Job Description